Letter Title: Write to the hotel manager about his hotel's bad heating/cooling system
Keywords or Topics: hotel facilities
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Question: Write to the hotel manager about his hotel's bad heating/cooling system.
Answer 1
Dear Sir/Madam
I am writing about my recent stay at the Four Seasons in London, England. Unfortunately, I spent three miserable nights at your hotel from April 26 to 29, 2020, due to a malfunctioning heater in my room.
When I arrived in London, there was an unexpected snowstorm. I understand it does not usually snow in April; however, when I got to my room, there was no heat. After complaining, a technician was sent up, who informed me they had to install a new heating unit. When I asked ...