Letter Title: Write to a manager to complain about the recent problems you met on a flight
Keywords or Topics: services
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Question: Write to a manager to complain about the recent problems you met on a flight.
Answer 1
Dear Sir or Madam,
I am writing this letter regarding the pathetic service and the unprofessional attitude of your staff, which I experienced as I was flying back from India to Auckland on flight number A-1234.
I had requested a Jain meal prior to the flight, for which I also received a confirmation mail, which I am attaching to this letter. However, I was served a Vegetarian meal at lunchtime, which I could not consume because of religious beliefs. Your staff was unapologetic for their ...