Describe A Time When You Received Good Service In A Store

IELTS speaking questions and sample answers for 'Describe A Time When You Received Good Service In A Store', include part 2 cue cards and part 3 follow-up questions. You can also practice these questions and answers by merging them into a full-size speaking mock test.

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Part 2
Where the shop is
One of the best customer service experiences I've had was when I bought a new ...
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When you went to the shop
This happened about a year ago, right before the start of my new semester at ...
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What service you received from the staff
I entered the store with only a vague idea of what I needed and little ...
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What impressed me the most was how he explained the pros and cons of various ...
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How you felt about the service
I found the service exceptional because of the staff member's professionalism, ...
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Part 3
1. Why are shopping malls so popular in your country?
Shopping malls are popular in India because they offer a one-stop destination ...
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2. What are the advantages and disadvantages of shopping in small shops?
Shopping in small shops offers personalized service, unique products, and ...
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3. Why do some people not like shopping in small shops?
Some people dislike shopping in small shops because of the limited product ...
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4. What are the differences between online shopping and in-store shopping?
Online shopping offers convenience, allowing purchases anytime and anywhere. ...
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