IELTS Sample Letters

Letter Title: Write to a company to complain about its toy sold online not working properly

Keywords or Topics: toy issue

The letter samples about 'Write to a company to complain about its toy sold online not working properly' are handy resources to enrich writing skills. Each sample is a model to study.

Besides, more IELTS letter questions sharing the topic of toy issue, are added to help understand the different requirements and target the assignments precisely.

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 IELTS Letter questions and examples
Question:
You recently bought a children's toy online, and you noticed that it was not working properly. Write a letter to the manager of the toy company to complain about it.

In your letter, you should:
  • give the details about your order
  • describe what the problem was
  • suggest what you want the company to do for you
Answer 1
Dear Sir/Madam,...

I am writing to express my disappointment with a recent purchase I made from your company. On Dec 15, I ordered a children's toy, specifically the Freddo Toys Easy Wheel, with order number 001023456...

As a parent, I was looking forward to seeing my child enjoy playing with this toy, but due to the missing part, this has unfortunately not been possible...

I kindly request that you rectify this situation by promptly sending out the missing control handle...

I trust that you will take the necessary steps to address this issue promptly and ensure customer satisfaction...

Sincerely,...

Jenny Garcia...
Band: 7
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Word Statistics
GroupWord NumberDistinctPercent
All Words17610660%
Top 300 Words97 (55%)44 (41%)45%
300 - 1000 Words27 (15%)19 (17%)70%
Over 1000 Words52 (29%)43 (40%)82%
Other Comments (jennygarcia)
Link Words: 10 (including link phrase: 2)
Sentences: Number: 12; Average Length: 85 characters; Words/Sentence: 14
Repeated Words: this(6), that(5), with(4), toy(4), control(3), handle(3), missing(3)
IELTS Letter Questions for Topic : toy issue
1. Write to a shop manager to report a damaged toy you bought online.
Examples