IELTS Sample Letters

Letter Title: Write to the store manager to thank a staff member who was very helpful to you

Keywords or Topics: service

The letter samples about 'Write to the store manager to thank a staff member who was very helpful to you' are handy resources to enrich writing skills. Each sample is a model to study.

Besides, more IELTS letter questions sharing the topic of service, are added to help understand the different requirements and target the assignments precisely.

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 IELTS Letter questions and examples
Question:
You recently had a positive experience at a department store where a staff member was very helpful to you. Write a letter to the store manager.

In your letter, you should:
  • mention which part of the store you visited
  • describe how the staff member assisted you
  • suggest what you would like the manager to do to reward their good service
Answer 1
Dear Sir or Madam,...

I am a frequent customer of your department store, and I am writing to express my satisfaction with the services I received from one of your employees, Julia, in the grocery section...

I am a petite girl, so I have some difficulties taking down goods from high and carrying heavy goods...

I was really impressed by her actions, and I think she should be rewarded for her warm and thoughtful service...

Thank you for your kind attention to this matter...

Yours faithfully...

Rubi Rose...
Band: 7
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Word Statistics
GroupWord NumberDistinctPercent
All Words1509060%
Top 300 Words96 (64%)45 (50%)46%
300 - 1000 Words19 (12%)18 (20%)94%
Over 1000 Words35 (23%)27 (30%)77%
Other Comments (rubirose)
Link Words: 9 (including link phrase: 0)
Sentences: Number: 10; Average Length: 77 characters; Words/Sentence: 15
Repeated Words: and(7), goods(4), your(3), her(3), from(2), taking(2), down(2)
IELTS Letter Questions for Topic : service
1. Write to a bank requesting information about a business loan to your company.
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2. Write to your bank to ask for a loan due to an error at your parents' bank.
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3. Write to the bank about your missing card and ask them what they intend to do.
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4. Write the meeting organizer who booked the hotel to complain about its service.
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