Letter Title: Write to a company that the equipment you ordered online was damaged
Keywords or Topics: damage, online shopping
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I am writing this letter to express my dissatisfaction with the delivery of a damaged product that I ordered on your eCommerce website...
To provide more insights on an item that I booked, it is an HP brand black color laptop with 14-ep0000ca 14" i3-N305 8GB 256GB WIN11Home 8M5 with a wireless mouse and a modern keyboard...
The laptop screen was poorly broken because of poor packaging. When I opened a courier box, I was surprised to see some keyboard keys disassembled and scattered throughout the box...
To compensate, Send me a new laptop. If not, I am entitled to claim a full refund as per the return policy defined in your software...